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Model Y (2020-present)
Wait
minutes
after 12V cut before HV contact
Do not touch HV components until wait time has passed
FRONT
MID
HV pack
REAR
- 1 — Frunk First Responder Loop — double-cut
Schematic zones only — front/mid/rear are approximate. Verify exact locations against the OEM Emergency Response Guide.
First 10 minutes — pre-flight
Before you touch the vehicle. Run this once for every inbound EV or hybrid.
Park downwind, on level ground
If the pack is in thermal runaway it will vent flammable + toxic gas. Stay upwind. Block wheels.
PPE on: HV-rated gloves, safety glasses, no jewelry
Class 0 (1000V) rubber insulating gloves with leather over-protectors are the floor for any HV work.
Walk-around: damage scan + signs of pack compromise
Coolant pooling, white smoke/vapor, hissing, bulging panels, exposed orange cables, or chemical smell = stop. Treat as live and call OEM hotline.
Confirm the vehicle is this card (year, make, model)
Pack location and disable procedure differ between generations. Use the distinguishing visual to be sure.
Locate your fire suppression and first-aid kit before starting
Water is the only effective agent on Li-ion. Dry chemical, foam, and CO₂ will not stop a runaway. Have ≥250 gallons accessible.
HV Disable
Primary
Double-cut First Responder Loop, then disable 12V batteryUnder hood (front trunk), behind plastic access panel near windshield. On left-hand-drive vehicles the loop is on the passenger side; on right-hand-drive vehicles it remains in the same location.
Note
Always DOUBLE-CUT the loop and remove the cut section to prevent accidental reconnection. Cutting the loop disables 12V power to airbag circuit AND to HV contactors inside the pack. It does NOT disable the 12V battery itself — the 12V negative cable must also be double-cut. Treat pack and all orange HV cables as energized even after loop is cut.
12V battery & SRS
12V location: Under hood (front trunk), underneath plastic access panel next to windshield (same access panel as first responder loop)
Double-cut the negative battery cable to open the 12V circuit. Avoid contacting positive and negative terminals during cut. 12V is charged by HV pack via DC-DC converter (located within battery enclosure) and powers HV contactors, airbags, door locks, touchscreen, and lights. Tesla does NOT recommend reconnecting 12V power on a crashed vehicle (risk of 12V electrical fire).
discharge: wait 10s after airbag deployment before touching SRS components.
Pack & no-cut zones
Pack location: Floor-mounted, below floor pan (full underbody between axles)
Pack chemistry: Lithium-ion
cable color:Orange
Do not cut:
- Battery pack footprint (entire floor pan / underbody between axles)
- Floor pan itself — pushing or breaching can compromise pack
- Orange high-voltage cables (run length of pack underside through extrusion; route to front drive unit, rear drive unit, A/C compressor, charge port)
- HV battery service panel
- HV busbars
- Airbag locations (steering wheel, passenger dash, seat-mounted side, curtain along roof rail, knee airbags on NA/South Korea vehicles)
- Stored gas inflators (near roof, toward rear of vehicle)
- Seatbelt pre-tensioners (bottom of B-pillars and outboard of 2nd-row seats)
- SRS Restraint Control Module (RCM) — center tunnel area
- Gas struts / pre-loaded springs (hood, liftgate)
Reinforcement (UHSS):
- B-pillars (ultra-high-strength reinforced steel)
- Rocker panels / sills (battery surround)
- Roof cross-member / center roof bow
- Floor pan structural frame around battery enclosure
Pack piercing risk: Pack is mounted directly under the floor pan with thin protection. The floor pan IS the upper cover of the pack — pushing on, prying, or breaching the floor pan from above can puncture cells. Any undercarriage tool that breaches the pack extrusion (which also routes HV cables) can cause cell damage and thermal runaway. Per ERG "At no time should the high voltage battery pack be compromised with rescue tools."
Isolate damaged vehicle 50 ft from exposures.
Open NHTSA recalls (40)
Live from NHTSA. Cross-check the VIN against nhtsa.gov/recalls before work.
Responder-relevant (16)
25V690000 · MY 2026 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS
Tesla, Inc. (Tesla) is recalling certain 2025 Model 3 and 2026 Model Y vehicles. The battery pack contactors may fail, causing a loss of drive power.
Remedy: Tesla Service will replace the battery pack contactors, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-16-005.
Filed
25V658000 · MY 2026 · ELECTRICAL SYSTEM:WIRING
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The reverse lights may fail to illuminate while the vehicle is in reverse, due to a defect in the wiring. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Tesla Service will replace the reverse lights and reverse facia harness, free of charge. Owner notification letters were mailed November 26, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-011.
Filed
Show 24 other recalls
- 26V315000 · MY 2025 · EQUIPMENT:OTHER:LABELS
Tesla, Inc. (Tesla) is recalling certain 2025-2026 Model Y vehicles. The certification label may not have been installed. As such, these vehicles fail to comply with the requirements of 49 C.F.R. Part…
- 26V283000 · MY 2020 · BACK OVER PREVENTION:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delay…
- 25V410000 · MY 2026 · SEATS:CRITICAL FASTENERS
Tesla, Inc. (Tesla) is recalling certain 2026 Model 3 and Model Y vehicles. The fasteners attaching the seat back to the seat bottom may have been improperly tightened.
- 25V359000 · MY 2026 · VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The hose connector may block the windshield washer nozzles, preventing washer fluid from reaching the windshield. As such, these vehicle…
- 25V002000 · MY 2023 · BACK OVER PREVENTION:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image.…
- 24V935000 · MY 2020 · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMSOTA
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated betwee…
- 24V886000 · MY 2024 · SEATS:FRONT ASSEMBLY:RECLINER
Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.
- 24V554000 · MY 2020 · LATCHES/LOCKS/LINKAGES:HOOD:LATCHOTA
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has…
- 24V035000 · MY 2023 · BACK OVER PREVENTION: SENSING SYSTEM: CAMERAOTA
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.…
- 23V489000 · MY 2023 · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking…
- 23V385000 · MY 2022 · STEERING: STEERING WHEEL/HANDLE BAR
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
- 23V130000 · MY 2022 · SEATS:CRITICAL FASTENERS
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
- 23V085000 · MY 2020 · STEERING:AUTOMATED/ADAPTIVE STEERINGOTA
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.…
- 22V895000 · MY 2023 · SUSPENSION:SUBFRAME/MOUNTING BRACKET
Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
- 22V844000 · MY 2020 · EXTERIOR LIGHTING:TAIL LIGHTSOTA
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
- 22V702000 · MY 2020 · VISIBILITY:POWER WINDOW DEVICES AND CONTROLSOTA
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting…
- 22V317000 · MY 2021 · FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resultin…
- 22V296000 · MY 2022 · BACK OVER PREVENTION:DISPLAY FUNCTIONOTA
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may over…
- 21V912000 · MY 2020 · SUSPENSION
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
- 21V846000 · MY 2020 · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERAOTA
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-coll…
- 21V835000 · MY 2020 · SUSPENSION:CRITICAL FASTENERS
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-f…
- 21V387000 · MY 2020 · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
- 20V709000 · MY 2020 · SUSPENSION:FRONT:CONTROL ARM
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control …
- 20V609000 · MY 2020 · EXTERIOR LIGHTINGOTA
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As …
Lift / jack points
Use ONLY designated green-zone lift areas shown in ERG Chapter 2 (sill pinch points outboard of the battery, between axles). Yellow zones may be used as safe stabilization points when the vehicle is on its side. NEVER lift or stabilize using the HV battery (orange zone — full underbody). Doors are aluminum; all other body structure is various grades of steel.
Fluid hazards
Coolant: Blue glycol-based automotive coolant
Electrolyte color: Clear (cells are sealed; per ERG "there is not enough electrolyte to create a pool of liquid" — clear liquid observed is likely water)
If burning, toxic vapors:
- Hydrogen fluoride (HF)
- Hydrogen gas
- Carbon monoxide
- Carbon dioxide
- Volatile organic compounds
- Soot
- Particulates containing oxides of nickel, aluminum, lithium, copper, and cobalt
Firefighting
Show firefighting details — Water only — DO NOT use foam, CO2, or dry chemical (per current Tesla ERG). Apply large volumes of water directly to the battery. Do NOT submerge the vehicle to extinguish., ~8,000 gal
Agent: Water only — DO NOT use foam, CO2, or dry chemical (per current Tesla ERG). Apply large volumes of water directly to the battery. Do NOT submerge the vehicle to extinguish.
Estimated volume: 8,000 gal
Reignition risk: 24 hours post-fire
Thermal imaging: required during monitoring
Source
Tesla Model Y Emergency Response Guide (PDF) →
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Confirm this is your vehicle
Show distinguishing visual
Compact SUV/crossover body with 15-inch landscape touchscreen and no instrument cluster; uniquely-shaped flush door handles; "Y" in 4th VIN position; optional "DUAL MOTOR" badge on trunk. Model name does not appear on rear of vehicle.
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