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Model S (2012-2020)
High-voltage disable steps, no-cut zones, wait times, and firefighting quick-reference for safely dismantling the 2012-2020 Tesla Model S (BEV), sourced from the OEM Emergency Response Guide.
Wait
minutes
after 12V cut before HV contact
Do not touch HV components until wait time has passed
FRONT
MID
HV pack
REAR
- 1 — Front Trunk First Responder Cut Loop — PRIMARY responder disconnect on 2012-2020 Model S. Frunk, passenger side, under the plastic access panel (pull rear edge up to release the five clips). DOUBLE-CUT to remove a section.
- 2 — Rear-Pillar First Responder Disconnect Point — BACKUP, NEWER MODELS ONLY (built after June 2013), per the 2012-2013 OEM ERG. Charge-port-side rear pillar; open the rear passenger door closest to the charge port, disconnect point under the body panel outside the seat. Cut ~6 in (152 mm) through the label into the pillar. Use only if the front loop is inaccessible; cut one point, not both. Not shown in the 2016 ERG.
Schematic zones only — front/mid/rear are approximate. Verify exact locations against the OEM Emergency Response Guide.
First 10 minutes — pre-flight
Before you touch the vehicle. Run this once for every inbound EV or hybrid.
Park downwind, on level ground
If the pack is in thermal runaway it will vent flammable + toxic gas. Stay upwind. Block wheels.
PPE on: HV-rated gloves, safety glasses, no jewelry
Class 0 (1000V) rubber insulating gloves with leather over-protectors are the floor for any HV work.
Walk-around: damage scan + signs of pack compromise
Coolant pooling, white smoke/vapor, hissing, bulging panels, exposed orange cables, or chemical smell = stop. Treat as live and call OEM hotline.
Confirm the vehicle is this card (year, make, model)
Pack location and disable procedure differ between generations. Use the distinguishing visual to be sure.
Locate your fire suppression and first-aid kit before starting
Water is the only effective agent on Li-ion. Dry chemical, foam, and CO₂ will not stop a runaway. Have ≥250 gallons accessible.
HV Disable
Primary
Cut the Front Trunk First Responder Cut Loop (DOUBLE-CUT to remove an entire section). It is a low-voltage harness; cutting it shuts down the HV system OUTSIDE the HV battery and disables the SRS/airbags. It does NOT de-energize the pack internally.Under the hood / frunk, on the RIGHT (passenger) side, near the firewall. Remove the plastic access panel (pull the rear edge up to release the clips); the cut-loop label protrudes from under the panel.
Backup
Rear-Pillar First Responder Disconnect Point (NEWER MODELS ONLY — vehicles built after June 2013). Per the 2012-2013 OEM ERG (pp.12-13): if the front-trunk cut loop is inaccessible, the rear-pillar disconnect point shuts down the HV system and disables the SRS/airbags in the same manner as the front-trunk loop. Only one point needs to be disconnected, not both. NOTE: the 2016 OEM ERG documents ONLY the front-trunk loop and shows no rear-pillar point. If neither point is accessible, treat the entire vehicle as energized and use trained-EV-tech/manual service-disconnect procedures.Rear pillar on the CHARGE-PORT side: open the rear passenger door closest to the charge port; the disconnect point is under the body panel on the outside of the seat. A label indicates where to cut. Use a 12 in (large) circular saw to cut ~6 in (152 mm) through the label and into the pillar. Applies to vehicles built after June 2013 only (per the 2012-2013 OEM ERG). Not shown in the 2016 ERG.
Note
Tesla's Model S Emergency Response Guides document a CUT method, not a service
disconnect. The First Responder Cut Loop is a LOW-VOLTAGE harness — double-cut it
to remove an entire section so the wires cannot accidentally reconnect.
The Front Trunk First Responder Cut Loop is the PRIMARY responder disconnect point on the
2012-2020 Model S. The 2012-2013 OEM ERG ALSO documents a Rear-Pillar First Responder
Disconnect Point for vehicles built AFTER JUNE 2013 (use it only if the front-trunk loop is
inaccessible; only one point needs to be cut, not both). The 2016 OEM ERG shows ONLY the
front-trunk loop and no rear-pillar point.
CRITICAL — cutting the loop does NOT make the pack safe internally:
- "ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED." (Tesla)
- Cutting the loop shuts down HV OUTSIDE the battery only; the pack itself stays live.
- After deactivation, the HV circuit needs 2 MINUTES to de-energize (wait before HV contact).
- Never breach, crush, or push on the floor pan — that can breach the live pack.
SRS timing: the SRS control unit has a backup supply that discharges in ~10 seconds —
do not touch the SRS control unit within 10 seconds of an airbag/pre-tensioner deployment.
For a salvage/dismantler-grade HV isolation (versus the responder cut), Tesla also
publishes a separate service document, "Instructions for HV Battery Electrical
Disconnection, Model S" (CD-21-16-002), for a manual service disconnect — out of scope
of the responder ERGs this card is built from; use a qualified EV tech for that.
12V battery & SRS
12V location: Under the hood / frunk, on the RIGHT (passenger) side, behind the plastic access panel (same access panel area as the front cut loop).
The 12V battery powers the SRS, airbags, windows, locks, touchscreen, and lights, and it supplies the HV contactors that let HV current flow out of the pack. The DC-DC converter charges it from the HV pack. Disconnect the 12V as part of fully securing the low-voltage system AFTER cutting the first responder loop.
discharge: wait 10s after airbag deployment before touching SRS components.
Pack & no-cut zones
Pack location: Floor-mounted below the floor pan; a large section of the undercarriage houses the pack (full underbody)
Pack chemistry: Lithium-ion (OEM states lithium-ion "dry cells"; specific cathode chemistry not given in the ERG)
cable color:Orange
Do not cut:
- HV battery / floor pan (entire underbody — never breach, crush, or push on the floor pan; pack is live even after the loop is cut)
- Orange high-voltage cabling (routed under the rear seats and inside the passenger-side rocker panel toward the front)
- DC-DC converter and front junction box (front right wheel well / passenger side of firewall — HV present)
- Chargers / HV junction box (under the rear seats)
- Rear drive unit (between the rear wheels) and front drive unit if equipped (Dual Motor)
- SRS components, airbags, and stored-gas airbag inflation cylinders (near roof and toward the rear)
- Seat-belt pre-tensioners (bottom of the B-pillars)
- Gas struts (hood/hatch)
Reinforcement (UHSS):
- B-pillars (reinforced with high-strength/ultra-high-strength steel — may be hard/impossible to cut; use workaround techniques). The 2012-2013 OEM ERG states "ONLY the B-pillars are reinforced with high strength steel." The 2016 OEM ERG does NOT limit it to the B-pillars — its prose only says "Model S is reinforced... Reinforcements are shown in teal," and the 2016 diagram shows reinforced members beyond the B-pillars (roof cross-members and a floor/center cross-member). Treat any teal-shown member on later cars as potentially reinforced; verify on-vehicle.
Pack piercing risk: The HV battery sits directly under the floor pan across most of the underbody. Tesla warns never to push on the floor pan from inside the car and never to breach the floor pan with rescue tools — either can breach the pack and cause serious injury or death. Any undercarriage tool, fork tine, or jack stand that contacts the pack risks an internal short and thermal runaway. The pack stays live even after the responder loop is cut.
Isolate damaged vehicle 50 ft from exposures.
Open NHTSA recalls (21)
Live from NHTSA. Cross-check the VIN against nhtsa.gov/recalls before work.
Responder-relevant (13)
24V376000 · MY 2012 · SEAT BELTS:FRONT:WARNING LIGHT/DEVICESOTA remedy
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Filed
24V153000 · MY 2013 · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERTOTA remedy
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Filed
Show 8 other recalls
- 23V085000 · MY 2016 · STEERING:AUTOMATED/ADAPTIVE STEERINGOTA
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.…
- 22V169000 · MY 2018 · BACK OVER PREVENTION:DISPLAY FUNCTIONOTA
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image ma…
- 21V00B000 · MY 2014 · LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail…
- 21V846000 · MY 2017 · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERAOTA
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-coll…
- 21V035000 · MY 2012 · BACK OVER PREVENTION:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.…
- 19V002000 · MY 2014 · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replace…
- 18V031000 · MY 2013 · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Tesla, Inc. (Tesla) is recalling all 2013 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement …
- 17V023000 · MY 2012 · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as origin…
Lift / jack points
Use only Tesla's designated lift areas (shown in green/labeled in the ERG). DO NOT use the high-voltage battery to lift or stabilize Model S, and never breach the floor pan when lifting from underneath. The pack occupies a large section of the undercarriage.
Fluid hazards
Coolant: Blue, glycol-based automotive coolant (OEM-text)
Electrolyte color: Clear (OEM-text — "Lithium-ion battery fluid is clear in color"; cells are "dry cells," only a small amount can leak if damaged)
If burning, toxic vapors:
- Hydrogen fluoride (HF)
- Carbon monoxide
- Carbon dioxide
- Hydrogen gas
- Volatile organic compounds
- Sulfuric acid (H2SO4)
- Soot and particulates with oxides of nickel, aluminum, lithium, copper, and cobalt
Firefighting
Show firefighting details — Water (large volumes, applied directly to the battery to cool it) — OEM-text. If water is not immediately available, the ERG allows dry chemical/CO2/foam only as a stopgap until water arrives., ~3,000 gal1 source· 1×
Agent: Water (large volumes, applied directly to the battery to cool it) — OEM-text. If water is not immediately available, the ERG allows dry chemical/CO2/foam only as a stopgap until water arrives.
Estimated volume: 3,000 gal
Reignition risk: 24 hours post-fire
Thermal imaging: required during monitoring
Source
Tesla Model S Emergency Response Guide (PDF) →
Last verified · mirror
Confirm this is your vehicle
Show distinguishing visual
Large liftback sedan with a large 17-inch portrait touchscreen on the dash; flush "Model S" door handles that extend when pressed; charge port integrated into the driver-side (early cars) or driver-rear taillight; "frunk" (front trunk) under the hood instead of an engine; battery badge on the right rear ending in "D" denotes a Dual Motor car
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